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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adam Castleberry

December 19, 2025

5  out of  5
rating by Adam Castleberry
"Great staff and service!"
We responded:
"Thank you, Adam! I'm happy to hear you appreciated our staff and service. We're committed to providing excellent support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Kristina Palmer

December 19, 2025

5  out of  5
rating by Kristina Palmer
"Friendly and great service"
We responded:
"Thank you, Kristina! I'm happy you found our service friendly and great. Our team is committed to providing excellent support to all our customers. Let us know if there's anything else we can assist you with!"
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Wayne Porter

November 3, 2025

5  out of  5
rating by Wayne Porter
"Awesome..."
We responded:
"Wayne, thank you for your awesome feedback! I'm happy to know you had a great experience with our office. Let us know if there's anything else we can assist you with!"
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Cameron Walters

October 31, 2025

5  out of  5
rating by Cameron Walters
"Great experience"
We responded:
"Thank you, Cameron! I'm happy you had a great experience with us. We’re always here to assist with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Emilee Fleming

October 30, 2025

5  out of  5
rating by Emilee Fleming
"AMAZING! Michael and Jennifer are so wonderful!! Please stop by and get your quotes today!!"
We responded:
"Emilee, thank you for your enthusiastic feedback! I'm happy to hear that Michael and Jennifer made such a positive impression. We appreciate your recommendation and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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KARRIE JOHNSTON

October 5, 2025

5  out of  5
rating by KARRIE JOHNSTON
"Bart and his team are the BEST IN PELL CITY! They will take care of all your insurance and financial needs with a smile while saving you money at the same time! Call them now!!"
We responded:
"Karrie, thank you for your enthusiastic review! Your kind words mean a lot to us! It was great to see you yesterday! "
Profile photo of Randall Richardson

Randall Richardson

September 25, 2025

5  out of  5
rating by Randall Richardson
"Great staff, friendly service and prompt attention. Highly recommend!"
We responded:
"Randall, thank you for your fantastic review! I'm happy to know that our staff provided friendly service and prompt attention. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Makenzie Taylor

August 21, 2025

5  out of  5
rating by Makenzie Taylor
"Blake Miles is absolutely wonderful and extremely helpful! 10/10 recommend going to him for any insurance needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Denise Phillips

July 22, 2025

5  out of  5
rating by Denise Phillips
"Great service!"
We responded:
"Thank you for reviewing our State Farm office Denise! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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M Pennell

July 10, 2025

5  out of  5
rating by M Pennell
"Great staff and service!"
We responded:
"We’re honored by your positive feedback Mr. Pennell! We look forward to continuing to provide you with great service, and we thank you for your business! If there is anything else we can do for your insurance needs, just let us know!"
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Dustin Bowen

July 3, 2025

5  out of  5
rating by Dustin Bowen
"Thank you for the quick and painless transaction"
We responded:
"We’re honored by your positive feedback Dustin! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Randy Jacks

July 1, 2025

5  out of  5
rating by Randy Jacks
"Great staff and customer service!"
We responded:
"Thank you Randy for the kind words about our GREAT office staff and customer service. You make our job easy! "
Profile photo of Ben and Katie Oliver

Ben and Katie Oliver

June 19, 2025

5  out of  5
rating by Ben and Katie Oliver
"Excellent customer service and quick responses made getting coverage simple and stress free! I highly recommend this insurance company for their professionalism and genuine care for their clients."
We responded:
"Dear Ben and Katie, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kaitlin Callahan

Kaitlin Callahan

June 19, 2025

5  out of  5
rating by Kaitlin Callahan
"Excellent customer service and awesome prices for everything I needed!"
We responded:
"Thank you Kaitlin for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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gOf sides

May 13, 2025

1  out of  5
rating by gOf sides
"Anybody remember Ed Deason? How about his wife/office manager Francis? I remember them as my trusted State Farm insurance provider. When Ed retired my policies got moved to Bart Perry. Bart is singularly the worst insurance agent I’ve dealt with primarily because I can’t actually deal with him. He seems to NEVER be in the office when I call. I have been a State Farm customer for 30+ years. I will be contracting with a different agent. Bart Perry quite simply sucks. It’s days later. Still haven’t spoken with Bart. It’s amazing how frequently he isn’t in the office. Bart’s office staff seems oddly familiar with him being out of the office and deflecting. Hey Bart - when are you in the office?"
We responded:
"Dear gOf, Thank you for your feedback. I actually do remember Mr. Deason, and we employed his beloved sister Linda here at our office after Ed retired. Your issue was resolved by my outstanding Account Manager Tyler in our office yesterday upon your request. We hope you have a blessed day. "
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Reed Martin

May 9, 2025

5  out of  5
rating by Reed Martin
"Best on earth"
We responded:
"Thank you for the kind words Reed, and thank you for the 5 Star Review! "
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Ty Hannah

May 9, 2025

5  out of  5
rating by Ty Hannah
"10/10 this company goes above and beyond!"
We responded:
"Thank you for taking the time to share your thoughts Ty! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Josh Cambron

April 30, 2025

5  out of  5
rating by Josh Cambron
"Awsome service very friendly and professional"
We responded:
"Thank you so much Josh for your kind words about our friendly and professional staff! We take pride in knowing that we are always there to provide this remarkable service! "
Profile photo of Larry Salter

Larry Salter

April 30, 2025

5  out of  5
rating by Larry Salter
"Great service and great staff"
We responded:
"Thank you Larry for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Rhonda Hooks

Rhonda Hooks

March 31, 2025

5  out of  5
rating by Rhonda Hooks
"Great customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you Rhonda!"
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jacob willoughby

February 19, 2025

5  out of  5
rating by jacob willoughby
"Highly recommended!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kelly Pate

Kelly Pate

February 7, 2025

5  out of  5
rating by Kelly Pate
"Blake, Barry , and Jennifer are wonderful at the Pell City Office ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Doug Bowns

Doug Bowns

January 22, 2025

5  out of  5
rating by Doug Bowns
"I had to make a change on one of my accounts and Blake Miles was super friendly and helpful! He was good with communication and took the time to help me with what I needed!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks!"
Profile photo of Kenny Owen

Kenny Owen

December 8, 2024

5  out of  5
rating by Kenny Owen
"Friendly and helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Joy West

Joy West

November 14, 2024

5  out of  5
rating by Joy West
"They were very friendly and ready to help!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks, Bart Perry "